Cancellation and Refunds

You can cancel a confirmed appointment from your account up to 3 hours before its start time, and the consultation fee is refunded in full to your original payment method.

Appointments cannot be cancelled online within 3 hours of the start time. Please call us in that case.

If the hospital has to cancel your appointment, the fee is refunded in full.

Refunds usually reach your account within 5 to 7 working days, depending on your bank.

For any question about a payment, write to vssvhospital@gmail.com.